Provider Handbook

Contact Information

Address:

New Mexico Connections
P.O. Box 36719
Albuquerque, NM 87176

Provider Portal Login

Providers contracted with NMHC can locate eligibility and benefits, claim status and referral inquiry, contracted medical providers, medical and administrative policies, and much more through our provider portal. If your facility does not yet have access, register now at http://mynmhc.org/. Click on My Account Login.

Area	Phone (Toll-Free)	Fax	Web
Customer Care	1-855-7MY-NMHC (1-855-769-6642)	1-361-904-0187	http://www.mynmhc.org/Contact_Us.aspx
Customer Care for Albuquerque Public Schools, New Mexico Retiree Healthcare Authority, and New Mexico Public Schools Insurance Authority Members	APS: 1-877-210-8339 NMRHCA: 1-877-210-8239 NMPSIA: 1-877-210-8213		APS: www.mynmhc.org/aps NMRHCA: www.mynmhc.org/nmrhca NMPSIA: www.mynmhc.org/nmpsia
Credentialing	1-855-7MY-NMHC (1-855-769-6642)	1-800-947-8701	http://www.mynmhc.org/credentialing-re-credentialing.aspx
Provider Services		1-888-282-3483	http://www.mynmhc.org/Health_Care_Professionals.aspx
Medical Management		1-866-628-3047	http://www.mynmhc.org/medical-management.aspx
Prior, Concurrent, and Expedited Authorizations		1-866-628-3047	http://www.mynmhc.org/medical-management.aspx
Pharmacy Administration, Including Prior, Concurrent, and Expedited Authorizations for Medications	1-855-577-6550	1-866-511-2202	https://www.optum.com/landing/rx/pharmacycareservices/physicians.html

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